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Health Reward Stat of the Day – June 10

money and steth pic

According to the 2014 Gallup Customer Engagement Score:

  • Retail Banking customers who are fully engaged deliver 37 percent more annual revenue to their primary bank than actively disengaged customers.
  • Consumer electronics shoppers who are fully engaged spent 29 percent more per shopping trip than actively disengaged customers
  • Hotel guests who are fully engaged spent 46 percent more per year than actively disengaged customers
  • B2B companies that actively engage their customers realize 63 percent lower customer attrition, 55% higher share of wallet and 50 percent higher productivity

 

 

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